Privacy Policy
At Ayerubia, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products.
1. Information We Collect
When you visit our website, place an order, or contact us, we may collect the following information:
- Name and contact details, such as your email address and phone number.
- Billing and shipping address.
- Order details and purchase history.
- Payment status and transaction-related information.
- Information you provide when contacting customer support.
- Website usage information, such as browser type, device information, and interactions with our website.
Payment details may be processed securely by third-party payment providers. We do not intend to store complete payment card details on our website.
2. How We Use Your Information
We may use your information to:
- Process and deliver your orders.
- Manage payments, refunds, and order cancellations.
- Communicate order confirmations, shipping updates, and customer support responses.
- Improve our website, products, and shopping experience.
- Prevent fraud, unauthorized transactions, and misuse of our services.
- Comply with applicable legal and regulatory requirements.
- Send promotional communications where permitted by law and, where required, with your consent.
3. Cookies and Website Technologies
Our website may use cookies and similar technologies to maintain shopping cart functionality, remember preferences, understand website usage, and improve performance.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.
4. Sharing of Information
We do not sell your personal information to third parties.
We may share relevant information with trusted service providers when necessary to operate our business, including:
- Payment processing providers.
- Shipping and delivery partners.
- Website hosting and technical service providers.
- Website analytics and marketing service providers, where used.
- Legal or regulatory authorities when required by law.
These parties may access information only as necessary for their relevant services or legal obligations.
5. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of electronic storage or internet transmission can be guaranteed to be completely secure.
6. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, provide our services, resolve disputes, maintain business records, and comply with applicable legal obligations.
7. Your Privacy Rights
Depending on applicable law, you may have the right to request access to, correction of, or deletion of your personal information, or to withdraw consent where processing is based on consent.
You may also opt out of promotional emails by using the unsubscribe option provided in the message, where available.
To exercise your rights, please contact us using the details provided on our Contact Us page.
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before sharing personal information.
9. Children’s Privacy
Our website is not intended to knowingly collect personal information directly from children without appropriate authorization where required by law. If you believe a child has provided personal information inappropriately, please contact us so we can review the matter.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, or applicable laws. Any updated version will be published on this page with a revised effective date where appropriate.
11. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact Ayerubia through the Contact Us page on our website.
Ayerubia — Care • Recover • Glow