Shipping & Delivery

At Ayerubia, we aim to deliver your skincare and Ayurvedic products with care. Every order is handled with attention to ensure your products are packed securely and delivered to your doorstep.

1. Order Processing

Orders are processed after successful placement and confirmation. Processing times may vary depending on product availability, order volume, weekends, and public holidays.

2. Shipping & Delivery Time

Delivery timelines depend on your delivery location, PIN code, and courier service availability. Estimated delivery information, where available, will be communicated during checkout or after dispatch.

Please note that delivery times are estimates and may vary due to courier delays, weather conditions, public holidays, or other unforeseen circumstances.

3. Shipping Charges

Applicable shipping charges, if any, will be displayed at checkout before payment is completed. Any free-shipping promotions will be subject to the terms and conditions specified by Ayerubia.

4. Shipping Address

Customers are responsible for providing accurate and complete shipping details, including their name, address, PIN code, and contact number.

Ayerubia cannot guarantee successful delivery if incorrect or incomplete information is provided. Please contact us as soon as possible if you need to correct your shipping details.

5. Order Tracking

Once your order has been dispatched, tracking details may be provided through your registered email address, mobile number, or other available communication channels.

Please allow time for tracking information to update after the courier receives your parcel.

6. Delivery Attempts

Please ensure that someone is available to receive your order at the delivery address. If delivery cannot be completed because the recipient is unavailable or the address is incorrect, the courier may arrange another delivery attempt or return the parcel to the sender.

Any additional charges for re-shipping, where applicable, will be communicated to the customer.

7. Damaged, Missing, or Incorrect Items

If your order arrives damaged, contains missing items, or includes an incorrect product, please contact Ayerubia customer support promptly.

To help us review your request, please provide your order number and clear photographs of the parcel and the affected product. Your concern will be handled according to our applicable Return & Refund Policy.

8. Delays Beyond Our Control

While we make every effort to ensure timely delivery, Ayerubia is not responsible for delays caused by courier service disruptions, extreme weather, transportation issues, or other circumstances beyond our reasonable control.

9. Contact Us

If you have questions about your shipment or need assistance with an order, please contact us through the Contact Us page on our website. Include your order number so we can assist you efficiently.

Thank you for choosing Ayerubia. We appreciate your trust in our brand and are delighted to be part of your skincare journey.

Ayerubia — Care • Recover • Glow